Customer Connect


Customer Connect  is California's self-service, child support case information system

designed with YOU in mind.


Click the button to get Connected

Payment Options

If your payment for current and past child support is NOT made by wage withholding, other payment options are available.

Customer Service Survey

How was your recent encounter with our office?




Schedule an appointment to see one of our great customer service representatives.

Appointments available 8 AM - 4:30 PM, Monday - Thursday.

Contact Us

Child Support Services


8040 W. Doe Avenue                                      259 N. Main Street
Visalia, California 93291                                     Porterville, California 93257
866-901-3212                                                 866-901-3212
or 1.408.273.0073 (outside the U.S.)                 or 1.408.273.0073 (outside the U.S.)
Call TTY 866.399.4096 toll-free                          Call TTY 866.399.4096
Fax 559.730.2595                                            Fax 559-730-2595
Get Directions                                                Get Directions


Office Hours: 8 AM - 5 PM Monday - Thursday (Closed on Holidays)
Phone Center Hours: 9AM - 5 PM Monday - Thursday (Closed on Holidays)
To obtain information about your case or to ask a question, please access our Customer Connect service at