Video Visitation

Click Here for Scheduling & Registration
 

Details & Schedule

Onsite and Internet visits take place at Main Jail and BOB WILEY DETENTION FACILITY.

Main Jail
Visitation Hours- Online & In-Person*:
Monday - Sunday (Pacific Time) Onsite Visits: 8:00 a.m. to 4:00 p.m.
Internet Visits: 8:00 a.m. to 10:00 p.m.

Bob Wiley
Visitation Hours- Online & In-Person*:
Monday - Sunday (Pacific Time) Onsite Visits: 8:00 a.m. to 4:00 p.m.
Internet Visits: 8:00 a.m. to 10:00 p.m.

Men’s Correctional and Pre-trial
Visitation:
Monday - Sunday (Pacific Time) Internet Visits: 8:00 a.m. to 10:00 p.m.

**For onsite Video visits please visit either Main Jail or Bob Wiley Cost for online visitation*:

20 minutes $15 Visit Scheduling:

All visits must be scheduled at least one day in advance, but not more than one week in advance.

 

Register

Visitors can now register for, and schedule inmate visitations online. At any time, go to the visitation website and click “Register Today.” Fill in the required information including a valid email address. If you do not have an email address, there are many webmail providers who offer free email accounts. An email account is required for visitation account creation and for using the online registration tool. Once you have registered on the visitation website, check your email inbox for an email to finalize your registration. If you do not receive an email, check your spam/junk folder. If you still don’t see an email from the system, call 855-208-7349. Next, log in using the temporary password provided in the email. You will be prompted to change your password. Be sure to pick a password you can remember, or note it in a secure location.

 

Schedule a Visit

Visits must be scheduled at least one day in advance but cannot be scheduled more than one week in advance. To schedule an inmate visit, log in with the email address you used for registration and the new password you created after logging in with your temporary password. Click “Visitation” in the main menu, add any additional visitors that will attend the video visit and select the inmate you’d like to visit. Next, enter your preferred date, time and location and click “Search.” Click “Select” next to the desired visitation time. NOTE: all visits are listed in the time zone of the facility of the internet visit. On the next page, you can review selections and make changes. At the bottom of the page, indicate that you have reviewed the policies. Verify all the information on the page, and click “Confirm.” The status of the video visit should now be “Confirmed.” Upcoming video visits are shown on the Home page. Click a visit to review its details.

 

Check In & Visit

Visitors must arrive 15 minutes or more before your visit is scheduled to begin and a photo ID is required for all visitors at check-in.

 

Cancellation

To cancel a visit, click “Cancel Visit” on the summary page in your account, or click the “X” next to the visit on the home page. You will then be asked to confirm your cancellation. All video visits must be canceled at least 24 hours prior to the start of the visit or you will be expected to show and deemed a no-show if you fail to attend. Paid Visit Refunds: 48+ hours in advance: 100% Refund 24 - 48 hours in advance: 50% Refund Under 24 hours in advance: NO Refund No refunds will be issued for visits stopped due to inappropriate behavior, inappropriate dress or other policy violations. Full refunds will be issued for visits cancelled by the facility (except if due to policy violations).

 

Visit History

To view information about past visits, click the “View Visit History” link under the “My Account” tab.

 

Legal & Professional Visitation