Legal & Professional Video Visitations

Professional Registration & Scheduling Process

  • To set up a new professional account as an attorney, please follow these steps:
    1. Go to https://icsolutions.com/ and set up a personal account.

    2. Email customer@icsolutions.com a copy of your government issued I.D. along with your bar card. 

    3. When we receive your email, we will adjust your account to professional status, and email you back informing you are now able to schedule attorney visits. 

    4. If you make appointment for the same day please call staff to inform them of appointment as the schedules are printed in the morning and add ons will be missed. Call 559-735-1701 for Bob Wiley Detention Facility. Call 559-782-7800 for Adult Pre-Trial Facility or South County Detention Facility. 

    - Response time will be five minutes to one hour as long as email was sent during normal business hours.

  • To schedule a contact or through the glass visit, please call the appropriate facility listed. 

PROFESSIONAL VISITS

 

  1. Professional visits include visits by legal personnel, Parole Officers, Probation Officers and clergy members. These visitors will also need to establish an account for video visitation.
  2. Professional visits should be conducted during normal business hours. If this is not possible, individuals shall be referred to the On-Duty Sergeant to make other arrangements.
  3. Visitors must possess valid identification from their respective agency and a California Driver’s License or other valid picture ID.
  4. With the approval of management, professionals may have contact visit privileges.
  5. Professional visits will not count as a daily visit.

 

LEGAL VISITS

Legal personnel are defined as peace officers, attorneys, legal aides, legal clerks, private investigators and paralegals. Legal personnel shall have unlimited visitation with inmates. Legal personnel shall be required to sign in to visit inmates and provide proper identification. Contact the On-Duty Sergeant if the visitor is unable to provide proper identification. Recording equipment, cameras and purses shall not enter the facility without the permission of the Facility Commander. Inmates have the right to refuse any legal visit.

The following legal visitors will be required to show specific ID listed below:

  • Attorneys: Correctional staff shall check identification and confirm the legal status of the visiting attorney.        They must possess a California State Bar card and a valid state driver’s license or picture ID card.
  • Legal Aides / paralegals: Correctional staff shall check identification and confirm the legal status of the   aide/paralegal. They must possess a letter of authorization from a law firm and a valid state driver’s license           or picture ID card.
  • Private Investigators: Correctional staff shall check identification and confirm the legal status of the private           investigator. They must have a private investigator’s credential issued by the Department of Consumer affairs   and a valid state driver’s license or picture ID card.
  • Peace Officers: Correctional staff shall check the peace officer’s agency identification card. All weapons must   be placed in a gun locker before the peace officer enters the facility for an onsite visit.

 

VISITATION RELATED TO LEGAL DEFENSE

Visits with inmates that are related to legal defense, including attorneys, paralegals and investigators, will be permitted only in the areas designated for legal video visitation or by way of the housing unit’s video visitation to assure confidentiality (15 CCR 1068(b)). Contact visits related to legal defense are to take place in the area designated for legal visitation. If there are any special circumstances relating to the contact visit, the visit may be approved by the Facility Commander.