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Details & Schedule
Internet Video Visitations are available at Bob Wiley, Adult Pre-Trial and South County Detention Facilities. On-site video visitation is available at South County Detention Facility.
Internet Video Visit hours: 7:45 a.m. to 10:30 p.m. (Sunday - Saturday) (Pacific Time)
Cost for Internet Visits:
$7.50 per 30 minute visit
Scheduling Times for Internet Visits
Sunday through Saturday
(Pacific Standard Time)
7:45 a.m. to 11:05 a.m.
1:00 p.m. to 4:10 p.m.
8:00 p.m. to 9:20 p.m.
South County on-site hours: Sunday through Saturday 7:45 a.m. to 3:40 p.m.
The Lobby Kiosk will now require users to log into an existing ACCESS CORRECTIONS account or create a new ACCESS CORRECTIONS account to make a deposit or payment.
POLICY & SCOPE
It is the policy of the Tulare County Sheriff’s Office to permit inmates to have visits with family, friends, attorneys, and other professionals under conditions that are consistent with the security of the facility. It is in the penological interest of the Tulare County Sheriff’s Office to provide reasonable and necessary security and safety standards, control, supervision, and oversight of inmates while receiving authorized visitors.
PROCEDURE
The Facility Lieutenant is responsible for the operation of the video visitation program. Visitation regulations include regular scheduling of visits at times that ensure reasonable access to inmates by family, friends, and others in the community. This is accomplished by off-site and on-site video visitation for members of the public and for off-site video visitation and in person on-site visits for attorneys and other professional visitors. The Department has established limits to the length of visits by members of the public to allow reasonable access to all inmates and in consideration of other relevant factors. Attorney and other professional visits may be scheduled separately. Notice is given to visitors regarding restrictions and visiting regulations when establishing an account for purposes of video visitation and is posted for professional visits that occur in person on-site. This information is also included in the Inmate Handbook.
VISITOR APPROVAL
The Facility Commander may authorize, for good cause, emergency visits beyond or in addition to normal visiting hours. Person(s) believed by substantial evidence to have a potentially detrimental effect on the inmate or to constitute a threat to security of the facility will be denied.
SCHEDULING INFORMATION
All video visits must be scheduled at least one day in advance, but no more than one week in advance. During video visits, the Correctional Staff will periodically monitor the visiting activity.
Video visitors with disabilities will be afforded the same visiting privileges as other visitors.
PUBLIC VISITING REGULATIONS VIDEO VISITATION
(a) Outside to the two free 30 minute onsite visits per week at South County, each inmate will be allowed no more than two additional paid onsite video visits per week and two paid internet home visits per day. (This only pertains to inmates housed at South County Detention Facility)
(b) Visiting regulations will be posted in a place accessible to the inmate and public.
(c) On-site visitors shall be required to show current and valid photo ID when requesting approval for visitation. If a visitor cannot produce current valid ID, the authorization to the visit will be denied. Valid forms of ID include:
-U.S. Driver’s License -U.S. Identification card -U.S. Active Military ID
-U.S. Resident card -U.S. Passport -U.S. government issued ID card
(All of the above forms of valid ID require photograph or fingerprints and have issue dates and expiration dates.)
* NOT Acceptable forms of ID are:
-Mexico Voter card -Any expired ID -Photo copies of ID/Birth Certificate
-School ID -NON U.S. ID -Indian Reservation ID card
-Matricula Consular ID
VIDEO VISITATION GENERAL RULES FOR THE GENERAL PUBLIC
Participation in video-visitation is a privilege, not a right. Both visitor and inmate are expected to conduct themselves in an appropriate fashion at all times during a video visit. The Tulare County Sheriff’s Office reserves the right to deny, cancel, or terminate a video prior to or during a video session based upon a visitor or resident inmate’s misconduct. The Tulare County Sheriff’s Office reserves the right to restrict visitors from participating in all future use of the system. All video visits with the general public are recorded and subject to monitoring by Tulare County Sheriff’s Office personnel. Use of the video visitation system constitutes consent to this recording and monitoring.
-clothing with lewd pictures, logos, slogans or sport attire, torn jeans, baggy clothing, gang attire, petite shorts or spaghetti straps
-Purses, sunglasses, hats or backpacks
j. If you as a visitor have an active warrant, your video visit will be canceled.
It is requested that all personal belongings be secured inside you vehicle. The South County Detention Facility will not be responsible for items unattended. Children must be supervised at all times, including in the restrooms.
DENIAL OR TERMINATION OF A VIDEO VISIT
Any violation of the visiting regulations by either the inmate or visitor can result in the immediate termination of the visit and the loss of the inmate’s and/or the visitor’s visiting privileges. If the inmate is found to be culpable in violation, disciplinary action may also be taken.
A visit may be denied or terminated and visiting privileges suspended under the following circumstances:
Any denial will be documented in the comment section in the Jail Management System that articulates a specific reason for the visitation denial as well as the approving supervisor.
VISITING CONDITIONS
Visits will be monitored by staff. Visits will be at pre-determined times and last up to thirty (30) minutes. Longer visits may be approved by the Facility Commander for special circumstances.
Register
Visitors can now register for, and schedule inmate visitations online. At any time, go to the visitation website and click “Register Today.” Fill in the required information including a valid email address. If you do not have an email address, there are many webmail providers who offer free email accounts. An email account is required for visitation account creation and for using the online registration tool. Once you have registered on the visitation website, your registration will be placed into a “pending” status. You will not be able to schedule and/or conduct video visitation sessions until the registration has been approved by the facility’s Video Administrator. You will receive an email address advising you of your approval status, and you can login to your ICSolutions account to review your registration status.
Schedule a Visit
Visits must be scheduled at least one day in advance but cannot be scheduled more than two weeks in advance. HOW TO SCHEDULE
Check In & Visit
*Visitors must check in five minutes or more before your on-site video visit begins with required ID for each scheduled visitor.
*No more than two people at visiting station, excluding infants. If there are more than two approved visitors you may choose how to divide the time between the visitors.
*It is the visitor’s responsibility when scheduling a visit to list all members of party that will be visiting in that session. If you are not on the schedule you will not be permitted to participate in visit.
*Any visitor under the age of 18 must have their Birth Certificate and be accompanied with a parent or legal guardian.
*Any child over the age of 2 years (24 months) will be considered a visitor.
Cancellation
To cancel a visit, click “Cancel Visit” on the summary page in your account, or click the “X” next to the visit on the home page. You will then be asked to confirm your cancellation. All video visits must be canceled at least 24 hours prior to the start of the visit or you will be expected to show and deemed a no-show if you fail to attend. No refunds will be issued for visits stopped due to inappropriate behavior, inappropriate dress or other policy violations. Full refunds will be issued for visits cancelled by the facility (except if due to policy violations).
Visit History
To view information about past visits, login to your ICSolutions account, and select the upcoming or history tab.